Run your whole clinic from one calm screen

VetLum brings the calendar, medical records, VAT invoices, stock and client reminders together, built for veterinary clinics in the UAE.

AED 600 a month for a single clinic. Billed monthly by bank transfer or card payment link.

Home screen with today's appointments, each visit's status and the vet's task list. Calendar day view with a column for each veterinarian. Flowboard with today's patients in columns from Scheduled to Done. A visit record with the patient summary and SOAP sections. A tax invoice in AED with VAT, payment and credit note options.

Screens show a fictional demo clinic.

VetLum at a glance

VetLum is veterinary practice management software for clinics in the United Arab Emirates. It runs in the web browser and brings appointments, clinical records, VAT invoices, stock and client reminders together. Client messages, forms and certificates can be in Arabic, reminders go out from the clinic's own email and WhatsApp Business number, and the Starter Clinic plan costs AED 600 a month for 1 veterinarian, 1 receptionist and 1 location. Read more about veterinary software for clinics in Dubai, Abu Dhabi and Sharjah.

Made for how clinics work in the UAE

  • Built for UAE clinicsPrices in AED, +971 phone numbers, Dubai time and your TRN on every invoice.
  • Arabic for your clientsReminders, forms, certificates and messages can go out in Arabic.
  • VAT and e-invoicing readyTax invoices and credit notes, plus PINT AE XML files for your e-invoicing provider.
  • WhatsApp from your own numberReminders go out from your clinic's WhatsApp Business number. Meta bills you directly.
  • Email from your own addressClients get invoices and reminders from your clinic's email, not ours.
  • We move your data inSpreadsheet imports, including one-row-per-pet files, and your old record PDFs.
  • Your data, whenever you want itDownload everything as one ZIP of spreadsheets and documents.
  • Secure cloud hostingReliable cloud servers, encrypted connections and a backup every night to separate storage.
  • Locked once signedTwo-factor sign-in, an audit log, and signed records nobody can quietly edit.

A day at your clinic

Follow a normal day from the first booking to closing the till. Every step happens in the same place, so nobody re-types anything.

The front desk, sorted before the doors open

See every vet's day side by side and fit the next client in quickly.

  • Calendar by day, week or month, with a column for each vet
  • Find next available suggests free times by vet
  • Online booking page with a QR code; you approve each request
  • Clients register themselves on a clinic tablet
  • Consent forms and pre-visit questionnaires sent before the visit
  • Take a deposit when you book

Records you can stand behind

Every visit is written by a named vet and locked when it is signed. If something needs correcting, you add an amendment with your name and the time. Nothing is overwritten.

  • AI drafts are suggestions you review and save yourself
  • Dose suggestions come only from your clinic's own dose references
  • Every AI draft is logged, and kept text is marked as AI-assisted
  • A clinic owner can switch AI off in Settings
A patient page with pet details, preventive care due, and the owner's account.

The whole day on one page

Open VetLum and see today's appointments, who has arrived, who is with a vet and who is ready to pay, next to your tasks.

  • Check in, start a visit or check out from the same list
  • Tasks for today, tomorrow and later
  • A setup checklist that shows what is left to do
The home screen with today's schedule, visit statuses and tasks.

VAT and e-invoicing, done properly

VetLum issues tax invoices with your TRN and keeps buyer details for business and government clients. For UAE e-invoicing it gives you the XML file your Accredited Service Provider (ASP) needs. VetLum is not an ASP itself.

  • A readiness checklist for your e-invoicing set-up
  • PINT AE structured XML for invoices and credit notes
  • Your tax adviser or ASP confirms what applies to your clinic
The E-invoicing (UAE) settings page with a readiness checklist.

Switching is easier than you think

Bring your clients, pets, prices and history with you. We help you move, and you check everything before it is saved.

  1. Export from your old systemA spreadsheet per list is enough. Common column names are matched for you.
  2. Preview before anything is savedA dry run shows what will be created, with sample errors to fix first.
  3. Bring old records as PDFsFiles are matched to the right pet by microchip, or owner's mobile and pet name.
  4. Carry on where you left offOpening balances, upcoming appointments and your old numbering continue.

Prefer us to do it? Send us your exports and we will import them with you. info@vetlum.com

Sign-in and access

  • Two-factor sign-in, which a clinic owner can require for all staff
  • Idle sessions are logged out by the server
  • Optional allow-list of your clinic's IP addresses
  • Quick PIN switching on shared reception computers
  • Each person sees only what their role allows

Fits the way you practise

Single clinic

One vet, one receptionist, one location: exactly what Starter Clinic covers.

Clinic with several vets

A calendar column per vet, roles and permissions, and shifts. Tell us how many seats you need.

Talk to us

Mobile vet

Works in the browser on a laptop or tablet: book, write the record and invoice on the visit. Needs an internet connection.

Groups and branches

Several locations with stock per location. Let's plan it together.

Talk to us

Everything a clinic needs, in one place

No add-on modules to buy. These are all part of VetLum today.

  • Calendar

    Day, week and month views per vet, with next-available search.

  • Online booking

    Your own booking page and QR code. You approve each request.

  • Flowboard

    Every patient's status today, from check-in to checkout.

  • Waiting-room screen

    Show who is next on a TV, without client details.

  • Self-registration

    New clients fill in their details on a clinic tablet.

  • SOAP records

    Templates, copy from the last visit, body maps and dental charts.

  • Lab results

    Your panels and reference ranges, with values flagged.

  • Vaccinations

    Batch, next due date and certificates in a few clicks.

  • Consent forms

    Signed on screen or remotely by link, stored with the visit.

  • Certificates

    From your own templates, in English or Arabic.

  • Hospital

    Treatment sheets and a whiteboard for admitted patients.

  • Inventory

    Batches, expiry, purchase orders and stock counts.

  • Controlled drugs

    A register with witnessed movements and balances.

  • Invoices & payments

    Tax invoices, deposits, credit notes and refunds.

  • Estimates

    Send for signature, then convert to an invoice.

  • UAE e-invoicing

    PINT AE XML export for your service provider.

  • Wellness plans

    Care plans with included services tracked per pet.

  • Care reminders

    Created from vaccines and treatments, sent automatically.

  • Email & WhatsApp

    Messages from your clinic's own address and number.

  • Client updates

    Send owners photos and news during a stay.

  • Reports

    Sales, payments, visits and stock, exported to CSV or PDF.

  • Team & seats

    Roles, permissions, shifts and a time clock.

  • AI notes

    Drafts from your dictation. You review, edit and sign.

  • Data import

    Clients, pets, prices, stock, history and old PDFs.

Simple monthly pricing

One plan for a single clinic. Bigger set-ups get a price that fits.

Starter Clinic

AED 600per month

  • 1 veterinarian, 1 receptionist, 1 location
  • Every feature on this page
  • Billed monthly by bank transfer or card payment link
  • Help moving your data in
Book a demo

Bigger clinic or several branches?

More vets, more front-desk staff or more than one location: tell us about your clinic and we will put together a plan.

Talk to us

Questions clinics ask

Is there a long contract?

No. Starter Clinic is billed monthly by bank transfer or a card payment link we send you. No card is stored and there is no long-term commitment.

Who owns our data, and can we take it with us?

Your clinic's records belong to your clinic. A clinic owner can download a full export at any time: one ZIP with a spreadsheet for each kind of record, plus your documents and patient photos.

Is VetLum available in Arabic?

The staff screens are in English today. What your clients receive can be in Arabic: reminders, emails, consent forms, certificates and the pre-visit questionnaire, for clients who prefer Arabic.

Does it handle UAE VAT and e-invoicing?

Yes. VetLum issues tax invoices and credit notes with your TRN and VAT per line. For business and government clients it exports e-invoice XML in the PINT AE structure for your Accredited Service Provider (ASP).

VetLum is not an ASP and does not send e-invoices to the tax authority for you.

How do WhatsApp messages work?

You connect your clinic's own WhatsApp Business number in Settings. Messages go out from your number and Meta bills your clinic directly. Only clients who agreed to WhatsApp are messaged.

What hardware do we need?

None beyond what you have. VetLum runs in a web browser on a computer or tablet. There is nothing to install on your computers.

How does my team learn it?

Step-by-step guides with screenshots are built into the app, written with the exact button names. We also walk you through set-up when you start.

We use another system. How do we move?

Export your lists as spreadsheets and import them in the recommended order: clients, pets, prices, stock, vaccination and weight history, reminders, appointments and balances. Old records come across as PDFs filed under each pet. A preview shows everything before it is saved, and we are happy to help.

Where is our data stored?

On reliable, secure cloud servers, over encrypted connections. Each clinic's data is kept separate from every other clinic's, the database is backed up every night to separate storage, and a clinic owner can export everything at any time.

How is AI used?

Only as a draft you review. AI can turn your dictated findings into SOAP notes or draft a history from the pre-visit questionnaire. Nothing is saved until a vet keeps it, a person always signs, and a clinic owner can turn AI off.

How do we get in touch?

Email us at info@vetlum.com or use Book a demo on this page. We reply within one working day.

See VetLum with your own clinic in mind

Book a 30-minute demo. We'll show you a working day, answer your questions and talk through moving your data.

Or email us at info@vetlum.com

Book a demo

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